At BR44, we aim to ensure that your shopping experience is satisfactory. Our Return Policy has been crafted to provide transparency and efficiency, ensuring you feel confident in your purchases with us.
1. Return Period:
- We accept returns within 30 days from the date of receiving the product.
2. Return Conditions:
- The product must be in its original condition, unused, and with all original tags and packaging.
- Customized products or those in conditions that prevent resale are not eligible for return.
3. Return Process:
- Contact our customer service to initiate the return process.
- You will receive instructions on how to package and send the product back.
4. Return Costs:
- Return shipping costs are the responsibility of the customer unless the product is received damaged or incorrect.
5. Inspection and Refund:
- Upon receiving the return, the product will be inspected.
- The refund will be processed within 10 business days after confirming the return.
- We offer the option to exchange for a product of equivalent value. Contact our customer service for assistance.
7. Damaged or Defective Products:
- If the product arrives damaged or defective, contact us immediately to arrange an exchange or refund.
8. Return Tracking:
- We will provide regular updates on the status of your return via email or phone.
We hope this policy streamlines any return process. We are committed to ensuring your satisfaction and are available for any questions or concerns.
E-mail: [email protected]